Service Design in Government 2019, Edinbourgh

I am freshly back from Service Design in Government conference in Edinbourgh, an event for anyone involved in designing and implementing #public#services. During two days I was happy to share […]

Facilitating Efficient Meetings workshop

What are the skills good facilitator should master? how essential the tool box is? how can we deal with difficult situations or prevent waste of time? We had super interesting […]