Ready to understand

your customers?

Art Square Lab is the first service design agency in Luxembourg. We combine research, creativity and technology to design innovative services for your users.

Services

Service design consultancy

We help you use your resources wisely by investing time and energy in innovation that fulfils your client's changing needs.

Event design

We bring a new group dynamic to the traditional event by engaging your audience with interactive and participatory workshops.

Trainings

We train your team to strengthen the in-house capability to innovate and provide value for customers and the business. Learn to do what we do!

Join the Design community!

We bring people together from a wide variety of industries to discuss practices and experiences of human-centred design. Join us!

Our clients

How we work

Learn

User-focused Research

Qualitative, ethnographic research which helps to understand users' behaviour

Tools: in-depth interviews, secondary research, surveys, co-design sessions, etc

Complementary to market research

Build

Co-creation and Prototype


2-4h creative sessions with users ending up with collecting novel ideas for service experience

Building fast and low-fi prototypes visualising new ideas and quick tests to collect feedback


Test

Testing and Validation

Testing your service with the users (and future customers) allows us to track their pain points

Testing prototypes (low-fi to hi-fi)

5-10 tested persons

The Team

Magdalena Jakubowska

Manager, Design Thinking Facilitator

Piotr Gaweł

Service Designer

Stéphanie De Geeter

Creative Project Co-ordinator
Our story
48 Avenue de la Liberté, L-1930 Luxembourg
contact@artsquarelab.net
+352 691 307 400