Art Square Lab is the first service design agency in Luxembourg.

Our clients

How we work



User-focused Research 


Qualitative, ethnographic research which helps to understand users' behaviour 

Tools: in-depth interviews, secondary research, surveys, co-design sessions, etc

Complementary to market research 





Co-creation and Prototype



2-4h creative sessions with users ending up with collecting novel ideas for service experience 

Building fast and low-fi prototypes visualising new ideas and quick tests to collect feedback



Testing and Validation 



Testing your service with the users (and future customers) allows us to track their pain points

Testing prototypes (low-fi to hi-fi)

5-10 tested persons




Latest news

Merry and Happy!

We would like to thank you for all the learnings in 2018. Ready for design challenges in 2019?? Let's go for it together!  

Trends and Futures Thinking meet-up

This time we shared our insights from Dutch Design Week, which took place in Eindhoven in October this year. Based on experience of our team, we opened the discussion about…

Luxembourg 5G Conference on 29th November 2018

On 29th November, Art Square Lab team facilitated national 5G Conference organised by the Service des Médias et des Communications in the European Convention Center at Kirchberg. This time we…

Who we are

Piotr Gaweł

Service Designer

Magdalena Jakubowska

Manager, Design Thinking Facilitator

Veronika Ondrikova

Service Designer, User-Centred Researcher
48 Avenue de la Liberté, L-1930 Luxembourg
+352 691 307 400