Ready to understand

your customers?

Art Square Lab is the first service design agency in Luxembourg. We combine research, creativity and technology to design innovative services for your users.

Our clients

Services

Service design consultancy

We help you use your resources wisely by investing time and energy in innovation that fulfils your client's changing needs.

Event design

We bring a new group dynamic to the traditional event by engaging your audience with interactive and participatory workshops.

Join the Design community!

We bring people together from a wide variety of industries to discuss practices and experiences of human-centred design. Join us!

How we work

Learn

User-focused Research


Qualitative, ethnographic research which helps to understand users' behaviour


Tools: in-depth interviews, secondary research, surveys, co-design sessions, etc


Complementary to market research


Build

Co-creation and Prototype



2-4h creative sessions with users ending up with collecting novel ideas for service experience


Building fast and low-fi prototypes visualising new ideas and quick tests to collect feedback



Test

Testing and Validation


Testing your service with the users (and future customers) allows us to track their pain points


Testing prototypes (low-fi to hi-fi)


5-10 tested persons


Who we are

Piotr Gaweł

Service Designer

Magdalena Jakubowska

Manager, Design Thinking Facilitator

Veronika Ondrikova

Service Designer, User-Centred Researcher
48 Avenue de la Liberté, L-1930 Luxembourg
contact@artsquarelab.net
+352 691 307 400