Art Square Lab is the first service design agency in Luxembourg.

Our clients

How we work



User-focused Research 


Qualitative, ethnographic research which helps to understand users' behaviour 

Tools: in-depth interviews, secondary research, surveys, co-design sessions, etc

Complementary to market research 





Co-creation and Prototype



2-4h creative sessions with users ending up with collecting novel ideas for service experience 

Building fast and low-fi prototypes visualising new ideas and quick tests to collect feedback



Testing and Validation 



Testing your service with the users (and future customers) allows us to track their pain points

Testing prototypes (low-fi to hi-fi)

5-10 tested persons




Latest news

6th March, ENTREPRENEURS DAYS: Understanding the basics of design thinking

Entrepreneurs, are you seeking the ability to innovate faster and to survive in a competitive world? If the key was to think like a designer in the way you lead,…

Facilitating Efficient Meetings workshop

What are the skills good facilitator should master? how essential the tool box is? how can we deal with difficult situations or prevent waste of time? We had super interesting…

Thanks for joining our Tuesday’s Meetup about Servitization

    This Tuesday, 12th February we run a Meetup hosted by PWC Luxembourg's Experience center on the topic "Servitization", an avenue which is fairly new to the audience, yet very…

Who we are

Piotr Gaweł

Service Designer

Magdalena Jakubowska

Manager, Design Thinking Facilitator

Veronika Ondrikova

Service Designer, User-Centred Researcher
48 Avenue de la Liberté, L-1930 Luxembourg
+352 691 307 400