Art Square Lab is the first service design agency in Luxembourg.

Our clients

How we work



User-focused Research 


Qualitative, ethnographic research which helps to understand users' behaviour 

Tools: in-depth interviews, secondary research, surveys, co-design sessions, etc

Complementary to market research 





Co-creation and Prototype



2-4h creative sessions with users ending up with collecting novel ideas for service experience 

Building fast and low-fi prototypes visualising new ideas and quick tests to collect feedback



Testing and Validation 



Testing your service with the users (and future customers) allows us to track their pain points

Testing prototypes (low-fi to hi-fi)

5-10 tested persons




Latest news

Design Thinking Meet-up on 18th October

After summer break we are coming back with new season of meet-ups in Luxembourg Design Thinking group. This time, together with Philip Grother from Test MyApp we will share with…

Design Thinking Intro Course – join now!

During the 2-day course we share our knowledge about Design Thinking methodology fundaments and support it with examples from our daily projects. There are still free places on Design Thinking…

Creative conference for Resonord

120 participants, 8 hours, 6 facilitators, 20 prototypes of ideas to be implemented in the future - this in short is the result of Design Jam we have done for…

Who we are

Piotr Gaweł

Service Designer

Magdalena Jakubowska

Manager, Design Thinking Facilitator

Veronika Ondrikova

Service Designer, User-Centred Researcher
48 Avenue de la Liberté, L-1930 Luxembourg
+352 691 307 400