Art Square Lab is the first service design agency in Luxembourg.

Our clients

How we work

 

Learn

User-focused Research 

  


Qualitative, ethnographic research which helps to understand users' behaviour 


Tools: in-depth interviews, secondary research, surveys, co-design sessions, etc


Complementary to market research 


 
 

 

 

Build

Co-creation and Prototype

 

 


2-4h creative sessions with users ending up with collecting novel ideas for service experience 


Building fast and low-fi prototypes visualising new ideas and quick tests to collect feedback


 

Test

Testing and Validation 

 

 


Testing your service with the users (and future customers) allows us to track their pain points


Testing prototypes (low-fi to hi-fi)


5-10 tested persons


 

 

 

Latest news

Trends and Futures Thinking meet-up

This time we shared our insights from Dutch Design Week, which took place in Eindhoven in October this year. Based on experience of our team, we opened the discussion about…
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Luxembourg 5G Conference on 29th November 2018

On 29th November, Art Square Lab team facilitated national 5G Conference organised by the Service des Médias et des Communications in the European Convention Center at Kirchberg. This time we…
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Design Jam in Madam was a blast!

More than 30 Jammers and testers took part in Design Jam that we run in Madam last weekend. 5 groups have worked on tangible prototypes of solutions for the following…
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Who we are

Piotr Gaweł

Service Designer

Magdalena Jakubowska

Manager, Design Thinking Facilitator

Veronika Ondrikova

Service Designer, User-Centred Researcher
48 Avenue de la Liberté, L-1930 Luxembourg
contact@artsquarelab.net
+352 691 307 400