Barcelona Design Week Summit

It has been as week since we are back from Barcelona Design Summit- an annual event gathering more than 350 service designers and UX-designers. These are not only the keynotes and masterclasses but also the informal talks that allow us to follow the trends in the industry, share our challenges and opinions about the changes […]
Customer-centricity with Design Thinking and Agile

Another meet up after us- “Client Involvement through Design Thinking and Agility”. This time we were discussing about #designthinking, #agililty and how companies can be more #customercentric! Thank you to everybody who joined us for inspirational discussions, sharing experience and networking. We are really happy to see representatives of different companies from Luxembourg which are implementing #designthinking and […]
Ivan- welcome to our team!

How is it to be an intern in Art Square Lab? you can ask Ivan. It has been 4 weeks of our collaboration! Ivan is a student in Lycée des arts et métiers and joined our team to learn about service design and share his graphic skills as well as “fresh” point of view. In […]
Polishopa 2019- Design Thinking Conference

And here we go again! We are on POLISHOPA Conference in Bydgoszcz, Poland. 4 days of learning and sharing on most burning topics of Service Design Thinking and most important- practical cases from public and private sector. More updates under #polishopa2019 and on our instagram @artsquarelab as well Piotrek’s @piogawel As always, the speakers shared […]
ICT Spring 2019 -we were there!

As every year, we have visited ICT Spring- a meeting spot for tech, digital and space industry! It was good to catch up with our partners and clients as well as meet Prime Minister and hear his great speech on #diversity and #Europe!
Open Space event for Croix-Rouge

„Never come to the meeting without prototype” said Simon Sinek and we would add: never come to the meeting with Minister without #prototype of your #idea. On Monday, we moderated #creative conference of Croix-Rouge luxembourgeoise on #Revis law and encouraged more than 200 participants to go visual with #openspace technology and #designthinking. The Open Space part allowed the participants to create the agenda of the […]
Design Thinking meets Agile -change of date!

We are often talking with Agile Coaches, Scrum Masters and Product Owners about how might we enrich the experience of our customers by providing them with digital products that answer their needs. Co-creation with customers on all stages of the #design?#designsprint before dev sprint? On 19th June (attention! date has changed!) we are going to […]
DOERS Service Design Conference in Budapest

We are back from DOERS Service Design Conference in Budapest. Good to hear the stories of practitioners from the industry, see how they work and what is service design market in different countries. No fairy tales, no myths, just real stories. More than 500 designers were present at the event, covering a total of 20+ […]
International design Thinking training #summer #course #luxembourg
Design Thinking challenge at Dimension Data

The highlight of this week: one day #designthinking challenge at Dimension Data Luxembourg offices was a great teaser of the innovative methodology and mindset. Look at the great job the team has done just in a couple of hours! https://www.youtube.com/watch?v=iBmUFnBjaXM #21days #designthinking
Luxembourg Service Jam 2019

48 hours, 60 participants, 12 facilitators, 10 prototypes, 9 testers- this is a result of Luxembourg Service Jam, a design community event hosted by PwC Experience Centre. We have exercised our creative muscles, shared some theories about Human-Centred Design and applied Design Thinking tools for creation of new services. You never know, maybe some of […]
Service Design in Government 2019, Edinbourgh

I am freshly back from Service Design in Government conference in Edinbourgh, an event for anyone involved in designing and implementing #public#services. During two days I was happy to share with practitioners from European countries and learn from their experiences of improvements in #health services in NL and the UK, #transportation in the city of […]
Book recommendations: This is Service Design Doing

Have a look at our first review of design books that we are going to publish once per month from now on! We hope that it will help you choosing best reads adapted to your current learning needs. Feel free to drop us a message to ask for more details!
Join us for the Luxembourg Service Jam on 29th-31st March 2019!

“48 hour to change the world!” Join Jammers in up to 100 cities around the world to work simultaneously for only 48 hours and prototype services inspired by a secret global theme. Registrations for the Luxembourg Service Jam are Open! We are looking forward to “JAM” with you all during the last 3 days […]
6th March, ENTREPRENEURS DAYS: Understanding the basics of design thinking

Entrepreneurs, are you seeking the ability to innovate faster and to survive in a competitive world? If the key was to think like a designer in the way you lead, explore, create and innovate? Then you might wish to get to know more about design thinking and its benefits. The goal of this inspirational […]
Facilitating Efficient Meetings workshop

What are the skills good facilitator should master? how essential the tool box is? how can we deal with difficult situations or prevent waste of time? We had super interesting exchange of ideas on this week “Facilitating Efficient Meeting” workshop- the space for #sharing #learning#practicing. Next workshop in April, more info on http://artsquarelab.net/trainings/
Thanks for joining our Tuesday’s Meetup about Servitization

This Tuesday, 12th February we run a Meetup hosted by PWC Luxembourg’s Experience center on the topic “Servitization”, an avenue which is fairly new to the audience, yet very insightful. Veronika Ondrikova gave us a great introduction to the topic of Servitization which refers to the industries using their products to sell outcome as […]
Paperjam Club: Building Customer-Centric Culture

We start the year with Design Thinking workshop during Paperjam Club workshop day, on January 24th. How to build customer-centric culture, what does that exactly mean? What elements of Design Thinking mindset can support this process? Changing our mental and working model means rising from a chair, talking to your user, co-creating in groups, building […]
Why Strategic Design? – join our January Meetup!

For first meetup in 2019 we have invited Ingo Karpen, Professor of Business and Design at RMIT University (Australia) and a Visiting Professor at Copenhagen Business School (Denmark). As a researcher, educator and practitioner, Ingo combines expertise across disciplines and focuses on the nexus of strategy and design. His award-winning research has been published in […]
Conferences about Design Thinking, Service Design and UX in 2019

What to learn in 2019? Each year around the world there are a lot of different conferences which are focused on Human Centred Design, Design Thinking & Service Design. We would like to share with you few of them, which for us are the most interesting and we think it is worth to be […]
Merry and Happy!

We would like to thank you for all the learnings in 2018. Ready for design challenges in 2019?? Let’s go for it together!
Trends and Futures Thinking meet-up

This time we shared our insights from Dutch Design Week, which took place in Eindhoven in October this year. Based on experience of our team, we opened the discussion about futures thinking and possible trendy services that are emerging. The ability to detect signals of change, organising data and how to identify the potential barriers […]
Luxembourg 5G Conference on 29th November 2018

On 29th November, Art Square Lab team facilitated national 5G Conference organised by the Service des Médias et des Communications in the European Convention Center at Kirchberg. This time we applied Open Space methodology which is a participant-driven process for running meetings or conferences, whose agenda is created by people attending. Every participant of the […]
Design Jam in Madam was a blast!

More than 30 Jammers and testers took part in Design Jam that we run in Madam last weekend. 5 groups have worked on tangible prototypes of solutions for the following challenges: How Might We offer creative places in public space? How might we create natural spaces indoors? Through art, how might we connect people? and […]
Still some places left for Design Jam in Mudam!

2 High-energy days during which diverse people get together to experiment, develop new user experiences and prototype them, all inspired by a common theme. Explore “Design thinking” process offered by Art Square Lab during the last weekend of Design city festival LX at Mudam Luxembourg, on 17-18th November! JOIN US! What is a […]
Service Experience Camp #sxc18

Last weekend we took part in Service Experience Camp in Berlin. This year title “Crafting delight, Delivering value” gathered together more than 250 service designers and UX designers to discuss the challenges of our work. For us in Art Square Lab, the main focus was on service design in health sector, crafting experiences between human-robot […]
We will be guests of Startup Grind on 20th November

On 20th November we will be guests of Fireside Chat of Steve Glange from Startup Grind. Madgalena and Piotr will share how being connected to artists and designers let them learn their mindset and input into projects on different fields: education, social sciences, strategical thinking. After chat, we will run a mini service design jam […]
We have visited Dutch Design Week in Eindhoven

We just came back from the visit to Dutch Design Week in Eindhoven! Seeing works of more than 2600 designers is not an easy task! So now time to digest trends and ideas and move forward in changing the world:) If not us than who?#ddw2018. We will share our impressions on November meet-up in Luxembourg Design […]
A Beer with a designer Magdalena Jakubowska! 23.10 at 6:30pm at De Gudde Wëllen!

Art Square Lab is part of the Design City LX Festival! This Tuesday at De Gudde Wëllen, Magdalena Jakubowska, will share her creative visions and philosophies on Design thinking! Join us for a beer on 23.10 at 6.30pm at De Gudde Wëllen! More info at: http://www.designcity.lu/2018/en/programme_2/a-beer-with-a-designer_32
Luxembourg Design Jam- 17th & 18th November in MUDAM!!!

2 High-energy days during which diverse people get together to experiment, develop new user experiences and prototype them, all inspired by a common theme. Explore “Design thinking” process offered by Art Square Lab during the last weekend of Design city festival LX at Mudam Luxembourg, on 17-18th November! JOIN US! What is a […]