Paperjam Club: Building Customer-Centric Culture

We start the year with Design Thinking workshop during Paperjam Club workshop day, on January 24th.

How to build customer-centric culture, what does that exactly mean? What elements of Design Thinking mindset can support this process? Changing our mental and working model means rising from a chair, talking to your user, co-creating in groups, building on ideas of others and of course, taking risks and prototype fast and cheap. This hands-on workshop will help you the participants to understand the principles of Design Thinking introduced by experienced service designers and facilitators working in the field.

More info and registration:

http://club.paperjam.lu/event/building-customer-centric-culture-design-thinking